Executive Roundtable DACH

Our Executive Roundtable DACH brings together leaders from across industries and organisations to network, share their best practices and discuss the role of AI and Automation in Digital Customer Experience.This session will focus on digital customer interaction and the development of digital and personalized services for collaboration, sales and support.Questions to be discussed include:What is the best mix of AI, automation and human interaction in serving your customers?Where are we in this transition to deliver digital services with the right digital customer interaction and focus on a seamless customer journey and lifecycle?Do our digital channels and services give us the best customer experience we need to be relevant and attractive for our customers?

Thought Leaders

• Category

  Virtual Roundtable

  Thoughtleaders

  Aleksandar Rodic,Alireza Tavakoli,Tilo Hergarten,Simon Heinz,Frank Seedorff,Martin Hairer,Matthias Goehler,Rudolf Orth,Mario Caruso,Christian Hohmann,Julia Hager,Timur Siler,Lidia Tseitlin

  Audience

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